A Discord Ticket Bot with a real dashboard

Ticket panels, forms, transcripts, staff analytics — managed from a web dashboard. Set up in under a minute. Free.

Add to Discord Open Dashboard

ticketsbot.org/dashboard

TicketBot Discord ticket bot dashboard showing server analytics, ticket statistics, and response time metrics

Tickets Managed

Servers the bot is managing

99.9%

Uptime

4.9/5

User Rating

Features

Complete Discord Ticket System

Turn Discord into a real support desk — fast for your members, organized for your staff. No clutter, no learning curve.

Web Dashboard

Configure everything
from your browser

No slash commands to memorize. Manage panels, tickets, roles, transcripts, and team analytics — all in one place.

Learn more

Ticket Panels

One panel per use case.
Different roles, different forms.

Custom embeds, buttons, emojis. Route “Ban Appeals” to admins and “General Support” to mods. Post across different channels.

Learn more

Ticket Forms

Structured questions before a ticket opens. Order numbers, usernames, issue type — whatever your staff needs upfront.

Transcripts

Every closed ticket gets a permanent hosted transcript. Sent to the user via DM. Browse them anytime from the dashboard.

Claiming

Staff claim tickets to signal ownership. No more two people responding to the same issue. Unclaim to hand it off.

Analytics

See how your team is actually doing

Response times, ticket volume, staff activity, peak hours. Know if things are running smooth or if you need more hands.

View features

TicketBot analytics dashboard showing response times and ticket volume charts

Easy setup5 minuteswith great docuementation

Capacity1,000active tickets per panel

Free to use$0no card needed

Speaks your language8languages built in

Tags & Canned Responses

Support Teams

RoVer Integration

Custom Naming Schemes

Close Requests

Live Dashboard Messaging

Setup

Get Started in Minutes

Three steps. No config files. No self-hosting. No command-line.

Invite the Bot

Add TicketBot to your Discord server with one click. No code required.

Configure

Use the dashboard to customize panels, roles, and welcome messages.

Start Managing

Begin handling support tickets professionally with analytics.

In action

Built for teams, not just server owners

Support TeamsOrganize staff into teams with role assignments

TicketBot support teams configuration interface for organizing Discord staff

Ticket ModalsBuild custom forms to collect info before opening

TicketBot ticket modals and forms builder for collecting user information

Recently shipped

Latest Discord Ticket Bot Updates

All updates

June 2026

Jun 17

A big workflow update: fully customizable claim, unclaim and dashboard messages with an embed editor; opt-in Staff Dashboard Access so support staff can work tickets without full admin; per-panel transcript channels; role-based panel access control; an interactive onboarding tour; plus a redesigned landing page and a stack of bug fixes.

May 2026

May 23

Big update! A new Audit Log feature lets you track every change made via the dashboard, yearly Premium and Whitelabel subscriptions launch with discounted pricing, per-panel ticket limits, plus per-server timezone settings, documentation shortcuts, and a stack of bug fixes.

FAQ

Frequently Asked Questions

Everything you need to know about our Discord ticket bot.

Is TicketBot free to use?

Yes! TicketBot is completely free to use with all core features included. We offer optional premium features for power users, but you can run a professional Discord ticket system at no cost.

How do I set up a Discord ticket bot?

Setting up TicketBot takes under 30 seconds. Simply invite the bot to your Discord server, access the web dashboard, and create your first ticket panel. Our intuitive interface requires no coding knowledge.

What makes TicketBot different from other Discord ticket bots?

TicketBot offers a comprehensive web dashboard, real-time analytics, transcript hosting, custom ticket forms, support team management, and thread-based tickets. We also support RoVer integration for Roblox servers.

Can I customize the ticket panels and messages?

Absolutely! TicketBot allows full customization of ticket panels, welcome messages, button colors, embed designs, and more. Create multiple ticket categories for different support types.

Does TicketBot support transcript saving?

Yes, TicketBot automatically saves encrypted transcripts of all closed tickets. Access them anytime through our web dashboard with permanent cloud storage.

How many tickets can TicketBot handle?

TicketBot is built for scale. With our Thread Mode feature, you can have up to 1,000 open tickets per panel - far beyond Discord's default channel limits. Perfect for large communities.

Try it — it's free

Add TicketBot, set up a panel, see it work. About 30 seconds. No credit card.