TicketBot documentation

Build a support system
your team understands.

Clear guides for setting up TicketBot, shaping your workflow, and running support from Discord and the web dashboard.

Choose a path

What are you here to do?

New to TicketBot

Invite the bot, connect your dashboard, choose staff roles, and publish a panel.

Dashboard guide

Learn how panels, forms, teams, transcripts, settings, and analytics fit together.

Command reference

Browse commands for server owners, support staff, moderators, and ticket members.

Frequently visited

Create and publish entry points

Measure and escalate service targets

Configure behavior and permissions

Automation, analytics, and branding

Understand owner and staff access

API keys, tickets, transcripts, rate limits