Introduction
TicketBot documentation

Build a support system
your team understands.

Clear guides for setting up TicketBot, shaping your workflow, and running support from Discord and the web dashboard.

Start with the invite Open dashboard

Choose a path

What are you here to do?

01

New to TicketBot

Set up your first ticket flow

Invite the bot, connect your dashboard, choose staff roles, and publish a panel.

Start setup
02

Dashboard guide

Configure your workspace

Learn how panels, forms, teams, transcripts, settings, and analytics fit together.

Explore dashboard
03

Command reference

Find the right Discord command

Browse commands for server owners, support staff, moderators, and ticket members.

Browse commands

Frequently visited

Popular guides

Ticket panels

Create and publish entry points

SLA monitoring

Measure and escalate service targets

Server settings

Configure behavior and permissions

Premium features

Automation, analytics, and branding

No dashboard access?

Understand owner and staff access

Still stuck? The support team can point you in the right direction.

Get support