Track all the latest updates, features, and improvements to TicketBot
A big workflow update: fully customizable claim, unclaim and dashboard messages with an embed editor; opt-in Staff Dashboard Access so support staff can work tickets without full admin; per-panel transcript channels; role-based panel access control; an interactive onboarding tour; plus a redesigned landing page and a stack of bug fixes.
Big update! A new Audit Log feature lets you track every change made via the dashboard, yearly Premium and Whitelabel subscriptions launch with discounted pricing, per-panel ticket limits, plus per-server timezone settings, documentation shortcuts, and a stack of bug fixes.
TicketBot now speaks your language! Multi-language support has arrived with 8 languages at launch, plus improved form responses in tickets and stability fixes.
January update brings Live Preview for panels, allowing you to see exactly how your panels will look on Discord while you create or edit them.
Decembers second and final update brings Thread Mode tickets, RoVer integration, and a new /switchpanel command.
December brings enhanced session management, live ticket viewing, and a comprehensive tags system. Enjoy smoother dashboard navigation, real-time ticket monitoring, and powerful reusable responses.