Product changelog

What we've shipped.
And what got better.

New workflows, quality improvements, and fixes across the TicketBot dashboard and Discord experience.

Release notes

Change groups

Latest release

LatestJuly 16, 20267 min read

July 2026

TicketBot gets a complete visual rebuild, production-ready SLA monitoring and escalation, a new premium analytics workspace, automatic panel synchronization with Discord, role blacklists, five-minute service monitoring, live tag previews, and a broad reliability pass across Premium, Whitelabel, tickets, status, and dashboard workflows.

4 New3 Improved1 Fixed

Read release notes

Release manifest

8 groups

SLA Monitoring & Escalation

New

Premium Analytics, Rebuilt

New

Panels Now Stay in Sync with Discord

New

Role Blacklists

New

A Complete Product Design System

Improved

Release archive

The product,
release by release.

A chronological record of meaningful features, workflow changes, and fixes.

Jun 17, 2026

Release 06

June 2026

A big workflow update: fully customizable claim, unclaim and dashboard messages with an embed editor; opt-in Staff Dashboard Access so support staff can work tickets without full admin; per-panel transcript channels; role-based panel access control; an interactive onboarding tour; plus a redesigned landing page and a stack of bug fixes.

4 New1 Improved1 Fixed

May 23, 2026

Release 05

May 2026

Big update! A new Audit Log feature lets you track every change made via the dashboard, yearly Premium and Whitelabel subscriptions launch with discounted pricing, per-panel ticket limits, plus per-server timezone settings, documentation shortcuts, and a stack of bug fixes.

3 New1 Improved1 Fixed

Feb 17, 2026

Release 04

February 2026

TicketBot now speaks your language! Multi-language support has arrived with 8 languages at launch, plus improved form responses in tickets and stability fixes.

1 New1 Improved1 Fixed

Jan 10, 2026

Release 03

January 2026

January update brings Live Preview for panels, allowing you to see exactly how your panels will look on Discord while you create or edit them.

1 New

Dec 22, 2025

Release 02

December 2025

Decembers second and final update brings Thread Mode tickets, RoVer integration, and a new /switchpanel command.

1 New

Dec 20, 2025

Release 01

December 2025

December brings enhanced session management, live ticket viewing, and a comprehensive tags system. Enjoy smoother dashboard navigation, real-time ticket monitoring, and powerful reusable responses.

1 New