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How to Set Up Discord Support Tickets with TicketBot

January 5, 2025
TicketBot Team
1 min read

Setting Up Your Discord Ticket System

Setting up a ticket system doesn't have to be complicated. With TicketBot, you can be up and running in minutes.

Step 1: Invite the Bot

First, you need to invite the bot to your server. Make sure to grant it the necessary permissions so it can create channels and manage roles.

Step 2: Access the Dashboard

Navigate to our web dashboard and select your server. This is where you will configure everything.

Step 3: Create & Send a Panel

Go to the "Panels" tab and click "Create Panel". This will open a configuration form where you can customize your ticket panel.

  • Embed Title: The main title of your support panel.
  • Description: Explaining what users should open a ticket for.
  • Support Roles: Who can see these tickets?
  • Panel Channel: The channel where this panel will be posted.

Make sure to select the correct Panel Channel. Once you are happy with your settings, click the Create button.

The bot will instantly post the panel to your selected channel, and your users can start opening tickets immediately!

It really is that easy. Start managing your Discord tickets like a pro today.

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