5. Features

Explore TicketBot's powerful features in detail. Each guide provides comprehensive information on how to use and configure specific features.

Core Features

5.1. Ticket Panels

Create interactive panels with buttons and dropdown menus for opening tickets.

5.2. Modals & Forms

Collect specific information from users before creating tickets.

5.3. Staff Teams

Organize your support staff into teams with role-based permissions.

5.4. Tags

Quick response templates for frequently asked questions.

5.5. Transcripts

Automatic logging of ticket conversations for record-keeping.

5.6. Auto-Close

Automatically close inactive tickets based on customizable rules.

5.7. Forms

Collect specific information from users before creating tickets.

Feature Highlights

✨ Flexible Configuration

All features can be customized to match your server's needs. Configure through the intuitive web dashboard.

🚀 Real-time Updates

Changes take effect immediately - no bot restarts required.

🎯 Easy to Use

User-friendly interfaces for both administrators and end users.

Need Help?

Each feature guide includes detailed setup instructions and best practices. If you need assistance, check the troubleshooting guide or contact support.