5. Features
Explore TicketBot's powerful features in detail. Each guide provides comprehensive information on how to use and configure specific features.
Core Features
5.1. Ticket Panels
Create interactive panels with buttons and dropdown menus for opening tickets. Customize the appearance, messages, and behavior to match your server's needs.
5.2. Modals & Forms
Collect specific information from users before creating tickets. Create custom forms with text inputs, dropdowns, and more.
5.3. Staff Teams
Organize your support staff into teams with role-based permissions. Route tickets to the right people automatically.
5.4. Tags
Quick response templates for frequently asked questions. Create reusable messages that can be sent with a simple command.
5.5. Transcripts
Automatic logging of ticket conversations for record-keeping. Review past tickets and maintain accountability.
5.6. Auto-Close
Automatically close inactive tickets based on customizable rules. Keep your ticket system clean and organized.
5.7. Forms
Collect specific information from users before creating tickets. Design custom intake forms for different ticket types.
5.8. User Feedback
Collect ratings from users when tickets are closed to measure satisfaction. Track support quality over time.
5.9. Live Preview
Real-time preview for ticket panels. See exactly how your panels will look on Discord while you create or edit them.
Feature Highlights
Flexible Configuration
All features can be customized to match your server's needs. Configure everything through the intuitive web dashboard.
Real-time Updates
Changes take effect immediately - no bot restarts required. Update settings and see results instantly.
Easy to Use
User-friendly interfaces for both administrators and end users. Get started quickly with minimal configuration.
Need Help? Each feature guide includes detailed setup instructions and best practices. If you need assistance, check the important links or contact support.